If for any reason you do not receive your parcel, we will cover the cost of resending it.
You are responsible for providing the correct shipping details
You are responsible for any duties or import charges
We label all parcels with a low value “gift” label to avoid import duties
All our products are shipped directly from our Hong Kong warehouse
We will provide tracking numbers via email and SMS
It can take up to five days for your tracking information to appear on the shipping company’s website
In some countries/regions, there may be delays in customs clearance of packages
Shipping costs to each country will be calculated at checkout based on the different global shipping regions.
Processing time: up to 3-7 working days
Delivery time: between 7-15working days
Depending on the number of orders, some items may take longer to process.
During particularly busy periods, the time frame may increase.